SignalPath incident

Insights outage

Major Resolved View vendor source →

SignalPath experienced a major incident on May 17, 2023 affecting Insights, lasting 19h 53m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 06:28 PM UTC
Resolved
May 18, 2023, 02:22 PM UTC
Duration
19h 53m
Detected by Pingoru
May 17, 2023, 06:28 PM UTC

Affected components

Insights

Update timeline

  1. investigating May 17, 2023, 06:28 PM UTC

    Currently insights reports are failing to load, we're looking into restoring the functionality and diagnosing the problems to prevent future outages.

  2. monitoring May 17, 2023, 06:40 PM UTC

    Insights functionality should be restored, we're continuing to monitor and investigate the root cause.

  3. resolved May 18, 2023, 02:22 PM UTC

    This incident has been resolved.