SignalPath experienced a minor incident on October 26, 2023 affecting Insights, lasting 10h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Insights
Update timeline
- investigating Oct 26, 2023, 01:24 PM UTC
Our team is presently investigating these issues: - Data available in our Insights module is presently delayed. The last refresh was at ~11:00pm EDT. - Insights module Finance Data Extracts (Reconciliation and Invoices) are not fully operational.
- identified Oct 26, 2023, 03:26 PM UTC
Data is now refreshed within the Insights module. Our team is currently working to restore the Insights module Finance Data Extracts (Reconciliation and Invoices). We apologize for the inconvenience and will provide updates via the status page.
- resolved Oct 27, 2023, 12:06 AM UTC
The Insights module Finance Data Extracts (Reconciliation and Invoices) have been restored