SignalPath experienced a major incident on February 29, 2024 affecting Insights, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 29, 2024, 02:18 PM UTC
Some users may experience a service outage with Insights. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.
- identified Feb 29, 2024, 04:07 PM UTC
Our team has identified the source of the outage and are looking to apply a solution. We apologize for the continued inconvenience and will provide updates via the status page as the solution is rolled out.
- monitoring Feb 29, 2024, 04:51 PM UTC
The solution has been implemented and rolled out. Users are confirming service outage resolution, our team will continue to monitor the status and provide updates via the status page
- resolved Feb 29, 2024, 06:08 PM UTC
The issue has been resolved, our team is continuing to monitor the operational status and will provide updates via status page as needed