SignalPath experienced a minor incident on August 9, 2022 affecting Insights, lasting 19h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Insights
Update timeline
- investigating Aug 09, 2022, 09:19 PM UTC
Insights: Investigating delays in updating data. The Insights module will be taken offline at 8pm Eastern to support our investigation.
- identified Aug 10, 2022, 02:20 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 10, 2022, 05:04 PM UTC
Insights reporting data is now updating as expected. We will continue to monitor this and address any further issues.