SignalPath experienced a major incident on June 14, 2024 affecting TrialPath, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
TrialPath
Update timeline
- investigating Jun 14, 2024, 06:14 PM UTC
Some users may experience a service outage with budgeting functionality in the Finance module. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.
- identified Jun 14, 2024, 06:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 14, 2024, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 14, 2024, 09:29 PM UTC
This incident has been resolved.