SignalPath experienced a critical incident on September 25, 2024 affecting API and TrialPath and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
APITrialPathInsights
Update timeline
- investigating Sep 25, 2024, 12:46 AM UTC
Current the CTMS application is experiencing a major outage, we are actively investigating the cause and working to resolve the issue as soon as possible
- identified Sep 25, 2024, 12:53 AM UTC
The issue has been identified and the team is working to apply a fix to restore functionality of the application suite.
- resolved Sep 25, 2024, 01:00 AM UTC
The application is back up and running, we will continue to monitor for issues.