Sigma Computing incident

Errors when duplicating or 'Save As' Workbooks that have Input Tables in them

Minor Resolved View vendor source →

Sigma Computing experienced a minor incident on March 22, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 12:32 PM UTC
Resolved
Mar 20, 2023, 05:30 PM UTC
Duration
—
Detected by Pingoru
Mar 22, 2023, 12:32 PM UTC

Update timeline

  1. resolved Mar 22, 2023, 12:32 PM UTC

    Users with Sigma organizations hosted on all cloud providers (AWS and GCP) experienced errors when duplicating a Workbook that had an Input Table in it, or clicking 'Save As' on an Exploration that had an Input Table in it. The Input Table would fail to create and rather render with the error message: "Request Timed Out: timed out waiting for datasheet to exist". We identified a recent codebase change as the root cause and a fix for it was deployed. Incident start time: 17:20 UTC March 20, 2023 Incident end time: 22:50 UTC March 21, 2023

  2. postmortem Mar 22, 2023, 07:25 PM UTC

    Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis \(RCA\) is available on the Sigma Community site: [Postmortem for March 21, 2023 Incident - Sigma AWS & Sigma GCP](https://community.sigmacomputing.com/t/postmortem-for-march-21-2023-incident-sigma-aws-sigma-gcp/2231?u=erin)