Sigma Computing incident

Severity 0 Incident: Workbook Export Failures

Minor Resolved View vendor source →

Sigma Computing experienced a minor incident on May 19, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 01:57 PM UTC
Resolved
May 16, 2023, 10:30 AM UTC
Duration
—
Detected by Pingoru
May 19, 2023, 01:57 PM UTC

Update timeline

  1. resolved May 19, 2023, 01:57 PM UTC

    Sigma Computing is currently addressing a Severity 0 incident: Users trying to export via Slack scheduled Exports, "Send Now", or download Workbook PDF will find a "Corrupt UUID" error and be unable to export their workbooks.

  2. postmortem Jun 06, 2023, 10:03 PM UTC

    The postmortem can be located here: [https://community.sigmacomputing.com/t/postmortem-for-may-16-2023-send-now-and-page-download-bug-sigma-aws-gcp/2356](https://community.sigmacomputing.com/t/postmortem-for-may-16-2023-send-now-and-page-download-bug-sigma-aws-gcp/2356)