Sigma Computing incident

Workbooks with Input Tables failing to load and new Input Tables unable to be created

Minor Resolved View vendor source →

Sigma Computing experienced a minor incident on June 22, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2023, 07:36 PM UTC
Resolved
Jun 16, 2023, 08:30 PM UTC
Duration
—
Detected by Pingoru
Jun 22, 2023, 07:36 PM UTC

Update timeline

  1. resolved Jun 22, 2023, 07:36 PM UTC

    Backdated Incident: Sigma users were unable to create new Input Tables and were unable to load existing workbooks if an Input Table was present in them. They encountered an error page stating: “cannot return null on non-nullable field ApiError.code”. Impacted Cloud Regions & Services: All Sigma workbook users on all cloud regions who were using the Input Tables feature. Our engineers rapidly identified and fixed the root cause of this issue. Incident Start Time: Jun 16, 2023 20:34 UTC Incident End Time: Jun 16, 2023 21:05: UTC We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in the coming days.

  2. postmortem Jun 28, 2023, 10:09 PM UTC

    Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis \(RCA\) is available on the Sigma Community site: [Postmortem for June 16, 2023 Workbooks with Input Tables failing to load Incident - Sigma AWS & Sigma GCP](https://community.sigmacomputing.com/t/postmortem-for-june-16-2023-workbooks-with-input-tables-failing-to-load-incident-sigma-aws-sigma-gcp/2408)