Sigma Computing incident

Workbook interactions yield error page with message: Unknown type "SymlinkTargetInfoInode"

Minor Resolved View vendor source →

Sigma Computing experienced a minor incident on June 20, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 05:00 PM UTC
Resolved
Jun 20, 2023, 05:00 PM UTC
Duration
—
Detected by Pingoru
Jun 20, 2023, 05:00 PM UTC

Update timeline

  1. resolved Jun 21, 2023, 06:44 AM UTC

    Backdated Incident: All Sigma users encountered error pages when interacting with workbooks. Impacted Cloud Regions & Services: All Sigma workbook users encountered an error page on any interaction, with the error 'Unknown type "SymlinkTargetInfoInode". Did you mean "SymlinkTargetInfo"'. This issue did not impact API users. Our engineers rapidly identified and fixed the root cause of this issue. Incident Start Time: Jun 20, 2023 17:18:18 UTC Incident End Time: Jun 20, 2023 17:28:27 UTC We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days.