Sigma Computing incident

Users unable to enter edits to Workbooks

Major Resolved View vendor source →

Sigma Computing experienced a major incident on October 6, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2023, 08:27 PM UTC
Resolved
Aug 09, 2023, 10:00 PM UTC
Duration
—
Detected by Pingoru
Oct 06, 2023, 08:27 PM UTC

Update timeline

  1. resolved Oct 06, 2023, 08:27 PM UTC

    Users who had recently made edits to a workbook received an error while attempting to make further edits to that Workbook.

  2. postmortem Oct 06, 2023, 08:30 PM UTC

    Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis \(RCA\) is available on the Sigma Community site: [Postmortem for Aug 9th, 2023: Users unable to enter edits to workbooks](https://community.sigmacomputing.com/t/postmortem-for-aug-9th-2023-users-unable-to-enter-edits-to-workbooks/2617)