Sigma Computing incident

Outage affecting Sigma organizations hosted on GCP

Critical Resolved View vendor source →

Sigma Computing experienced a critical incident on February 22, 2024 affecting Sigma - GCP (US), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 07:30 PM UTC
Resolved
Feb 22, 2024, 08:22 PM UTC
Duration
52m
Detected by Pingoru
Feb 22, 2024, 07:30 PM UTC

Affected components

Sigma - GCP (US)

Update timeline

  1. monitoring Feb 22, 2024, 06:54 PM UTC

    We have received reports of errors causing users to be unable to utilize all portions of the Sigma application. The issue has been mitigated and we are currently monitoring the issue. Our preliminary investigations indicate the following: Impacted Cloud Regions & Services: Organizations hosted on GCP User Experience: Unable to log in or use Sigma services Incident Start Time: Approximately 18:00 UTC Incident Mitigation Time: 18:35 UTC We will provide updates on this page when we have pertinent status updates

  2. resolved Feb 22, 2024, 08:22 PM UTC

    The mitigation measures have proven effective, and the issue is resolved. Impacted Cloud Regions & Services: Organizations hosted on GCP User Experience: Unable to log in or use Sigma services Incident Start Time: Approximately 18:00 UTC Incident Resolution Time: 18:35 UTC