Sigma Computing incident

404 Not Found error trying to log-in to Sigma in Europe/UK

Notice Resolved View vendor source →

Sigma Computing experienced a notice incident on January 29, 2025, lasting 6h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 09:54 AM UTC
Resolved
Jan 29, 2025, 04:19 PM UTC
Duration
6h 25m
Detected by Pingoru
Jan 29, 2025, 09:54 AM UTC

Update timeline

  1. investigating Jan 29, 2025, 09:54 AM UTC

    Users in the UK and Europe are currently experiencing an issue accessing the Sigma application or embeds. Engineering is investigating the cause of this issue and we will have an update as soon as possible.

  2. monitoring Jan 29, 2025, 10:16 AM UTC

    Incident Start Time: 08:55 AM UTC January 29, 2025 Incident End Time: 10:01 AM UTC January 29, 2025 An upstream dependency issue has been mitigated, and we are actively monitoring for any further impact. Please let us know if you encounter any lingering issues.

  3. resolved Jan 29, 2025, 04:19 PM UTC

    Our upstream provider has confirmed the issue has resolved as of 11:06 AM UTC on January 29, 2025. Users may have experienced "404 NoSuchBucket" errors when accessing Sigma from EU/UK regions between the hours of 08:55 AM UTC and 10:01 AM UTC. This issue is now resolved and all services are operating normally.