Sigfox incident

Incident S3 CORP-29808 on Sigfox Network

Major Resolved View vendor source →

Sigfox experienced a major incident on December 14, 2020, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 09:56 AM UTC
Resolved
Dec 14, 2020, 10:42 AM UTC
Duration
45m
Detected by Pingoru
Dec 14, 2020, 09:56 AM UTC

Update timeline

  1. investigating Dec 14, 2020, 09:56 AM UTC

    Please be advised there is an incident on Sigfox Network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-29808 Severity S3 Service Impact Latency increase on uplink messages delivery Downlink service subsequently impacted Start Date and Time 12/14/20 10:10 am CET Root cause analysis Analysis on-going

  2. resolved Dec 14, 2020, 10:42 AM UTC

    This incident has been resolved. Root cause analysis still on-going. End Date and Time : 12/14/20 10:50 am CET