Sigfox experienced a minor incident on December 15, 2020 affecting Business Support System (BSS), lasting 6h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Business Support System (BSS)
Update timeline
- monitoring Dec 15, 2020, 12:27 AM UTC
Please be advised there is an incident on Sigfox web portals & API. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-29826 Severity S3 Service Impact Sporadic difficulties to access web portals & API Start Date and Time 14/12/20 19:35 am CET Root cause analysis Analysis on-going
- resolved Dec 15, 2020, 07:25 AM UTC
This incident has been resolved.