Sigfox experienced a minor incident on January 21, 2021 affecting Sigfox Services, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Sigfox Services
Update timeline
- investigating Jan 21, 2021, 05:48 AM UTC
Service Impacts: Difficulties to access Backend portal. Downlinks may have failed. Latency increase on uplink messages delivery and callbacks.
- resolved Jan 21, 2021, 06:40 AM UTC
Service Impact: Difficulties to access Backend portal. Latency increase on uplink messages and downlink messages may have failed. Latency increase on delivery callbacks. Root Cause: Incident on third party provider.