Sigfox experienced a notice incident on May 30, 2022, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 30, 2022, 08:14 AM UTC
Please be advised there is an incident on Sigfox network Incident reference CORP-36478 Severity S3 Service Impact Issue with the mail delivery of the backend. No mails can be sent from the backend (user creation/password reset, CSV extracts notifications, Mail callbacks, ... ) Start Date and Time 2022-05-28 16:00 UTC End Date and Time 2022-06-01 09:00 UTC Root cause analysis Unexpected interruption of delivery by our email service provider.
- resolved Jun 01, 2022, 09:40 AM UTC
This incident has been resolved.