Sigfox experienced a minor incident on April 16, 2023, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 16, 2023, 10:39 AM UTC
Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38898 Severity S3 Service Impact Some OpenVPN stations could not establish a VPN tunnel to the Cloud. Start Date and Time 04/16/23 10:45 am CEST Root cause analysis Root cause has been identified.
- identified Apr 16, 2023, 10:39 AM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 18, 2023, 02:51 PM UTC
This incident has been resolved.