Sift incident

Delayed Push Notifications and Action

Notice Resolved View vendor source →

Sift experienced a notice incident on October 31, 2018, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2018, 10:14 PM UTC
Resolved
Nov 01, 2018, 01:15 AM UTC
Duration
3h
Detected by Pingoru
Oct 31, 2018, 10:14 PM UTC

Update timeline

  1. investigating Oct 31, 2018, 10:14 PM UTC

    We are currently investigating delayed sending of push notifications and triggered-actions.

  2. identified Oct 31, 2018, 11:37 PM UTC

    We are continuing to process the backlog of Push Notifications. Action Dispatches are now caught up.

  3. monitoring Nov 01, 2018, 12:43 AM UTC

    Push notifications backlog is continuing to drain.

  4. resolved Nov 01, 2018, 01:15 AM UTC

    This incident has been resolved.