Sift incident

Intermittent Login & API Issues

Notice Resolved View vendor source →

Sift experienced a notice incident on December 23, 2019 affecting Console and API and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2019, 04:13 PM UTC
Resolved
Dec 23, 2019, 04:32 PM UTC
Duration
19m
Detected by Pingoru
Dec 23, 2019, 04:13 PM UTC

Affected components

ConsoleAPIScoreWorkflows

Update timeline

  1. investigating Dec 23, 2019, 04:13 PM UTC

    We've received reports of users having difficulty logging in and intermittent increased latency on our APIs. We are currently investigating and working to identify and resolve the issue. If you have any questions, please email [email protected].

  2. resolved Dec 23, 2019, 04:32 PM UTC

    The issue has been resolved. Both logging in and our APIs are back to normal.