Sift experienced a minor incident on August 23, 2022 affecting API and Score and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
APIScoreWorkflows
Update timeline
- identified Aug 23, 2022, 04:45 PM UTC
Sift has identified an issue which is causing an increase in response latency, mobile event errors, and Async API events beginning at roughly ~8:47AM PST. We are actively investigating the issue and will follow up as we learn more.
- resolved Aug 23, 2022, 06:04 PM UTC
We have identified the root cause for this issue and the issue has been resolved. We are monitoring the services closely.