Sift experienced a minor incident on November 24, 2022 affecting Console and API, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
ConsoleAPI
Update timeline
- identified Nov 24, 2022, 04:10 PM UTC
Sift is experiencing increased latency for all endpoints. This is leading to increased error rates. We are actively working on investigating and fixing issue. We are still processing data and returning scores/workflows for events that do not error.
- resolved Nov 24, 2022, 04:49 PM UTC
The issue has been resolved. Latency and error rates are back to normal. We are continuing to monitor our systems.