Sift incident

Elevated score latency

Minor Resolved View vendor source →

Sift experienced a minor incident on April 2, 2019 affecting API and Score, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2019, 07:15 AM UTC
Resolved
Apr 02, 2019, 07:53 AM UTC
Duration
37m
Detected by Pingoru
Apr 02, 2019, 07:15 AM UTC

Affected components

APIScore

Update timeline

  1. investigating Apr 02, 2019, 07:15 AM UTC

    We are experiencing elevated score latency. We are investigating.

  2. monitoring Apr 02, 2019, 07:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2019, 07:53 AM UTC

    This incident has been resolved.