Siena incident

Web Browsing Agent Degraded Performance

Minor Resolved View vendor source →

Siena experienced a minor incident on January 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 09:00 PM UTC
Resolved
Jan 28, 2025, 09:00 PM UTC
Duration
—
Detected by Pingoru
Jan 28, 2025, 09:00 PM UTC

Update timeline

  1. resolved Jan 31, 2025, 01:22 PM UTC

    We had a degraded performance in the Web Browsing Agent (WBA). Due to this we were not able to get the tracking information of customer orders during that period

  2. postmortem Jan 31, 2025, 01:23 PM UTC

    We had a degraded performance in the Web Browsing Agent \(WBA\). Due to this we were not able to get the tracking information of customer orders during that period. It’s currently back up and we are currently monitoring the situation.