Showbie had 4 outages in the last 2 years totaling 21h 1m of downtime — averaging 0.2 incidents per month.
There were 4 Showbie outages since January 8, 2025 totaling 21h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
Showbie is experiencing issues. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
Showbie is online and this issue has now been resolved. Thank you for your patience.
Our main cloud hosting provider Amazon Web Services (AWS) is experiencing an outage impacting areas of the Showbie App.
AWS has identified the issue. You can view the details for AWS investigation and recovery efforts live on their status page located at: https://health.aws.amazon.com/health/status
AWS has fixed the issue and we are seeing significant signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
AWS is still investigating the root cause of network connectivity issues. The Showbie App is still unstable and users are experiencing intermittent availability.
AWS has fixed the issue and we are seeing early signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
Showbie is online and this issues have now been resolved. Thank you for your patience.
Showbie is experiencing issues with some users reporting issues saving annotations. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
Showbie is online and this issue has now been resolved. Thank you for your patience.
A system scaling issue occurred impacting Showbie Core resulting in the site becoming unresponsive and users being unable to save annotations. The auto scaling scripts were updated to ensure this does happen again.
Showbie is experiencing issues with our core services resulting from an AWS outage in their EU data centre. Users may be experiencing connection issues in the Showbie Applications. We are sorry for the impacts this is having to our users. We are working to resolve the issue.
This issue has been identified as an AWS operational issue impacting the EU data centre. You can view live updates at: https://health.aws.amazon.com/health/status
AWS Services are coming back online now.
This incident now appears to be resolved.