Showbie Outage History
Showbie is up right nowPingoru has recorded 51 incidents for Showbie: 16 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 6 | 2 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 2 | 1 of 744 (0%) |
| September 2026 | 2 | 2 of 720 (0%) |
| October 2026 | 1 | 0 of 510 (0%) |
Incidents, newest first
Minor October 9, 2026 Investigating Issues 23m Showbie Core, Marketing Website, Showbie Web App, Administrators Dashboard and 3 more
Started Oct 09, 2026, 09:37 PM UTC· resolved Oct 09, 2026, 10:00 PM UTC
- investigating Oct 09, 2026, 09:37 PM UTC
Showbie is experiencing issues. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
- resolved Oct 09, 2026, 10:00 PM UTC
Showbie is online and this issue has now been resolved. Thank you for your patience.
Critical October 20, 2025 Showbie App Critical Outage Impacting Core Services 12h 3m Showbie Core, Showbie Core
Started Oct 20, 2025, 09:11 AM UTC· resolved Oct 20, 2025, 09:15 PM UTC
- investigating Oct 20, 2025, 09:11 AM UTC
Our main cloud hosting provider Amazon Web Services (AWS) is experiencing an outage impacting areas of the Showbie App.
- identified Oct 20, 2025, 09:15 AM UTC
AWS has identified the issue. You can view the details for AWS investigation and recovery efforts live on their status page located at: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 11:18 AM UTC
AWS has fixed the issue and we are seeing significant signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
- identified Oct 20, 2025, 04:07 PM UTC
AWS is still investigating the root cause of network connectivity issues. The Showbie App is still unstable and users are experiencing intermittent availability.
- monitoring Oct 20, 2025, 05:50 PM UTC
AWS has fixed the issue and we are seeing early signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
- resolved Oct 20, 2025, 09:15 PM UTC
Showbie is online and this issues have now been resolved. Thank you for your patience.
Major September 10, 2025 Performance issues on Showbie Core impacting Annotations 7h 51m Showbie Core
Started Sep 10, 2025, 07:38 AM UTC· resolved Sep 10, 2025, 03:30 PM UTC
- monitoring Sep 12, 2025, 03:11 PM UTC
Showbie is experiencing issues with some users reporting issues saving annotations. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
- resolved Sep 12, 2025, 03:12 PM UTC
Showbie is online and this issue has now been resolved. Thank you for your patience.
- postmortem Sep 12, 2025, 03:13 PM UTC
A system scaling issue occurred impacting Showbie Core resulting in the site becoming unresponsive and users being unable to save annotations. The auto scaling scripts were updated to ensure this does happen again.
Minor February 14, 2025 Critical Outage (EU Region) 43m Showbie Core, Showbie Web App, Admin Core Services
Started Feb 14, 2025, 12:01 AM UTC· resolved Feb 14, 2025, 12:44 AM UTC
- investigating Feb 14, 2025, 12:01 AM UTC
Showbie is experiencing issues with our core services resulting from an AWS outage in their EU data centre. Users may be experiencing connection issues in the Showbie Applications. We are sorry for the impacts this is having to our users. We are working to resolve the issue.
- identified Feb 14, 2025, 12:02 AM UTC
This issue has been identified as an AWS operational issue impacting the EU data centre. You can view live updates at: https://health.aws.amazon.com/health/status
- monitoring Feb 14, 2025, 12:37 AM UTC
AWS Services are coming back online now.
- resolved Feb 14, 2025, 12:44 AM UTC
This incident now appears to be resolved.