Showbie incident

Critical Outage (EU Region)

Minor Resolved View vendor source →

Showbie experienced a minor incident on February 14, 2025 affecting Showbie Core and Showbie Web App and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 12:01 AM UTC
Resolved
Feb 14, 2025, 12:44 AM UTC
Duration
43m
Detected by Pingoru
Feb 14, 2025, 12:01 AM UTC

Affected components

Showbie CoreShowbie Web AppAdmin Core Services

Update timeline

  1. investigating Feb 14, 2025, 12:01 AM UTC

    Showbie is experiencing issues with our core services resulting from an AWS outage in their EU data centre. Users may be experiencing connection issues in the Showbie Applications. We are sorry for the impacts this is having to our users. We are working to resolve the issue.

  2. identified Feb 14, 2025, 12:02 AM UTC

    This issue has been identified as an AWS operational issue impacting the EU data centre. You can view live updates at: https://health.aws.amazon.com/health/status

  3. monitoring Feb 14, 2025, 12:37 AM UTC

    AWS Services are coming back online now.

  4. resolved Feb 14, 2025, 12:44 AM UTC

    This incident now appears to be resolved.