Shorthand experienced a major incident on June 10, 2022 affecting AWS CloudFront, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 10, 2022, 04:26 AM UTC
Issue with our upstream provider AWS have reported increased error rates and latencies for certain services within the US-East-1 region. Until these issues are resolved, Shorthand users attempting to create a custom domain or custom subdomain Shorthand hosting may be affected. We would recommend waiting until the affected AWS services are returned to normal operation before attempting to update any publishing configurations. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
- resolved Jun 10, 2022, 05:36 AM UTC
The problem with one of our upstream service providers has been resolved, and the publishing configuration is now operational.