Shorthand incident

We are investigating a high load on our database cluster; this may impact your ability to access Shorthand.

Critical Resolved View vendor source →

Shorthand experienced a critical incident on July 6, 2022 affecting Shorthand, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2022, 07:16 AM UTC
Resolved
Jul 06, 2022, 07:20 AM UTC
Duration
4m
Detected by Pingoru
Jul 06, 2022, 07:16 AM UTC

Affected components

Shorthand

Update timeline

  1. investigating Jul 06, 2022, 07:16 AM UTC

    You may see a banner that shows this error: "Shorthand is currently unavailable. Please try again in a few minutes". We are currently investigating the issue and will add more information shortly.

  2. resolved Jul 06, 2022, 07:20 AM UTC

    This incident has been resolved and we're continuing to investigate the root cause of the issue.