Shorthand incident

Issue with upstream provider preventing images from being uploaded

Minor Resolved View vendor source →

Shorthand experienced a minor incident on September 9, 2022 affecting Shorthand and Cloudinary Upload API - US, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 05:22 PM UTC
Resolved
Sep 09, 2022, 05:43 PM UTC
Duration
21m
Detected by Pingoru
Sep 09, 2022, 05:22 PM UTC

Affected components

ShorthandCloudinary Upload API - US

Update timeline

  1. monitoring Sep 09, 2022, 05:22 PM UTC

    A fix appears to have been implemented by the upstream provider and the results are being monitored but image upload performance may still be degraded.

  2. resolved Sep 09, 2022, 05:43 PM UTC

    This incident has been resolved.