Shorthand experienced a minor incident on July 10, 2023 affecting Campaign Monitor, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Campaign Monitor
Update timeline
- identified Jul 10, 2023, 07:45 AM UTC
Issue with our upstream provider Our upstream provider, Campaign Monitor, is currently experiencing an issue that is affecting our ability to send transaction emails, ie password reset, sharing a story via email. See https://status.campaignmonitor.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
- resolved Jul 10, 2023, 08:57 AM UTC
The problem with one of our upstream service providers has been resolved, and transactional emails have now been sent.