Shorthand incident
Difficulty selecting media from Unsplash in Shorthand Editor
Shorthand experienced a minor incident on October 17, 2023 affecting Unsplash, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 17, 2023, 12:49 PM UTC
We are aware of an ongoing issue where users are experiencing difficulty selecting media from our Unsplash integration in the Shorthand Editor. As a temporary workaround, you can download Unsplash images directly from the Unsplash website and then easily upload them to the Shorthand Editor. We are working to resolve this issue as quickly as possible. We will provide an update with an ETA once we have more information.
- resolved Oct 17, 2023, 12:53 PM UTC
The issue affecting media selection from our Unsplash integration in the Shorthand Editor has been successfully resolved. We apologise for any inconvenience this may have caused.