Shorthand incident

The Shorthand app is not able to send email at this time

Minor Resolved View vendor source →

Shorthand experienced a minor incident on July 19, 2024 affecting Campaign Monitor, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:53 AM UTC
Resolved
Jul 19, 2024, 01:59 PM UTC
Duration
7h 5m
Detected by Pingoru
Jul 19, 2024, 06:53 AM UTC

Affected components

Campaign Monitor

Update timeline

  1. investigating Jul 19, 2024, 06:53 AM UTC

    Our email service provider is currently being affected by an outage. Emails sent from the Shorthand application, including account password resets, notifications, and workspace invitations, are unavailable.

  2. resolved Jul 19, 2024, 01:59 PM UTC

    This incident has now been resolved, and emails, including account password resets, notifications, and workspace invitations, are now being processed and delivered.