Shortcut incident

Application not loading for some APAC customers

Major Resolved View vendor source →

Shortcut experienced a major incident on July 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 11:00 PM UTC
Resolved
Jul 24, 2025, 11:00 PM UTC
Duration
—
Detected by Pingoru
Jul 24, 2025, 11:00 PM UTC

Update timeline

  1. resolved Jul 25, 2025, 01:30 PM UTC

    Some customers in the APAC region weren't able to load app.shortcut.com due to a improperly cached access key.