Shortcut incident

Issues with search

Major Resolved View vendor source →

Shortcut experienced a major incident on October 1, 2025 affecting Search, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 04:14 PM UTC
Resolved
Oct 01, 2025, 05:43 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 01, 2025, 04:14 PM UTC

Affected components

Search

Update timeline

  1. investigating Oct 01, 2025, 04:14 PM UTC

    We are currently investigating an issue with our search system, resulting in many search requests failing.

  2. monitoring Oct 01, 2025, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 05:43 PM UTC

    This incident has been resolved.