Shortcut experienced a minor incident on September 30, 2025 affecting Email Notifications and Sentry Automations and 1 more component, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2025, 03:36 PM UTC
Our async processing infrastructure is running behind. Actively monitoring and investigating the root cause.
- investigating Sep 30, 2025, 06:46 PM UTC
We are continuing to investigate this issue.
- identified Sep 30, 2025, 08:33 PM UTC
Notifications for integrations should have caught up. Google Sheet processing has been disabled for the moment, we're working on a fix that will resume processing.
- monitoring Oct 01, 2025, 02:12 PM UTC
Google Sheets processing has been re-enabled but is still behind. We're monitoring it's progress.
- monitoring Oct 03, 2025, 01:38 PM UTC
GSheet processing should have caught up. A few integrations had been disabled during investigation, we're looking to restore those integrations.
- resolved Oct 03, 2025, 06:45 PM UTC
This incident has been resolved.