Shortcut experienced a major incident on July 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 08, 2024, 07:55 PM UTC
There was an incident (https://www.fastlystatus.com/incident/376675) affecting our CDN provider (Fastly) which resulted in 5xx errors for customer in some regions. This was on Fastly's side so our ability to investigate and remediate the problem was quite limited. Connectivity depended on what CDN node your browser hit, so it was regional and intermittent. Affected users saw see 502 errors on all application routes.