Shortcut incident

Attachment link errors

Notice Resolved View vendor source →

Shortcut experienced a notice incident on July 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 08:03 PM UTC
Resolved
Jul 25, 2024, 06:00 PM UTC
Duration
—
Detected by Pingoru
Jul 26, 2024, 08:03 PM UTC

Update timeline

  1. resolved Jul 26, 2024, 08:03 PM UTC

    We experienced an issue in an interaction between some changed analytics functionality of a third party tool we integrate and our app. This resulted in some customers who clicked on attachment links but were unable to view the attachment during this time. The incident was resolved 07/26/24.