Shortcut incident

Shortcut Outage

Critical Resolved View vendor source →

Shortcut experienced a critical incident on February 20, 2025 affecting Web App and API and 1 more component, lasting 17h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 01:18 AM UTC
Resolved
Feb 20, 2025, 07:06 PM UTC
Duration
17h 48m
Detected by Pingoru
Feb 20, 2025, 01:18 AM UTC

Affected components

Web AppAPICompany WebsiteShortcut Docs

Update timeline

  1. investigating Feb 20, 2025, 01:18 AM UTC

    Currently Shortcut is not accessible

  2. monitoring Feb 20, 2025, 01:34 AM UTC

    We've restored service and are investigating further.

  3. monitoring Feb 20, 2025, 02:09 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Feb 20, 2025, 04:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 20, 2025, 07:06 PM UTC

    This incident has been resolved.