Shortcut incident

Issues with serving API requests

Minor Resolved View vendor source →

Shortcut experienced a minor incident on March 7, 2025 affecting Web App and API, lasting 10h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 03:33 AM UTC
Resolved
Mar 07, 2025, 02:30 PM UTC
Duration
10h 57m
Detected by Pingoru
Mar 07, 2025, 03:33 AM UTC

Affected components

Web AppAPI

Update timeline

  1. investigating Mar 07, 2025, 03:33 AM UTC

    We are experiencing slow response times and a higher than normal rate of errors from our API servers. We are investigating now.

  2. monitoring Mar 07, 2025, 03:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 07, 2025, 02:30 PM UTC

    This incident has been resolved.