ShopWired experienced a minor incident on November 18, 2025 affecting Websites, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 11:50 AM UTC
Our provider Cloudflare are currently experiencing Global Network Issues. The issue is described on their status page at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Please check this status page for the latest updates if your website is affected - if it is affected it will be presented with temporary connectivity issues. We will post updates to this page as and when we receive more news from Cloudflare.
- identified Nov 18, 2025, 12:51 PM UTC
Cloudflare have said "We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts." and have stated they are continuing to investigate the issue.
- resolved Nov 18, 2025, 02:43 PM UTC
Cloudflare are now reporting that the issue has been resolved having stated "A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.". We will also continue to monitor performance.