Shoppy incident

Bitcoin connectivity issue

Critical Resolved View vendor source →

Shoppy experienced a critical incident on March 30, 2019 affecting Bitcoin, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2019, 10:13 PM UTC
Resolved
Mar 30, 2019, 10:52 PM UTC
Duration
38m
Detected by Pingoru
Mar 30, 2019, 10:13 PM UTC

Affected components

Bitcoin

Update timeline

  1. investigating Mar 30, 2019, 10:13 PM UTC

    We are currently experiencing issues with connecting to our Bitcoin node and are investigating.

  2. investigating Mar 30, 2019, 10:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 30, 2019, 10:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 30, 2019, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 30, 2019, 10:52 PM UTC

    This incident has been resolved.