Shoppy incident

Processing delay

Notice Resolved View vendor source →

Shoppy experienced a notice incident on November 30, 2019, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2019, 12:31 AM UTC
Resolved
Nov 30, 2019, 01:52 AM UTC
Duration
1h 21m
Detected by Pingoru
Nov 30, 2019, 12:31 AM UTC

Update timeline

  1. investigating Nov 30, 2019, 12:31 AM UTC

    We are currently having a high load on processing orders.

  2. monitoring Nov 30, 2019, 12:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 30, 2019, 12:37 AM UTC

    We are continuing to monitor the situation. The workload is currently about 10k orders left to process and is steadily decreasing.

  4. resolved Nov 30, 2019, 01:52 AM UTC

    This incident has been resolved.