Shoppy incident

API stability decreased

Major Resolved View vendor source →

Shoppy experienced a major incident on March 31, 2020 affecting API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2020, 09:27 AM UTC
Resolved
Mar 31, 2020, 10:31 AM UTC
Duration
1h 4m
Detected by Pingoru
Mar 31, 2020, 09:27 AM UTC

Affected components

API

Update timeline

  1. investigating Mar 31, 2020, 09:27 AM UTC

    We are currently investigating an issue with API responses being high.

  2. identified Mar 31, 2020, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 31, 2020, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2020, 10:31 AM UTC

    This incident has been resolved.