Shoppy incident

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Minor Resolved View vendor source →

Shoppy experienced a minor incident on May 10, 2020 affecting API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2020, 11:49 PM UTC
Resolved
May 11, 2020, 01:06 AM UTC
Duration
1h 16m
Detected by Pingoru
May 10, 2020, 11:49 PM UTC

Affected components

API

Update timeline

  1. investigating May 10, 2020, 11:49 PM UTC

    We are currently investigating an issue with our API having a degraded performance.

  2. identified May 11, 2020, 12:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 11, 2020, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2020, 01:06 AM UTC

    This incident has been resolved.