Shoppy experienced a minor incident on June 17, 2020 affecting Ethereum, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Ethereum
Update timeline
- investigating Jun 17, 2020, 07:53 PM UTC
We are currently investigating an issue in processing ETH orders.
- identified Jun 17, 2020, 08:01 PM UTC
Our Ethereum fullnode is experiencing packet loss. We have raised a ticket with our service provider and are awaiting a fix.
- monitoring Jun 17, 2020, 08:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2020, 09:21 PM UTC
This incident has been resolved.