Shoppa incident

Slow Response Times

Minor Resolved View vendor source →

Shoppa experienced a minor incident on June 15, 2023 affecting Shoppa Service, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 10:48 AM UTC
Resolved
Jun 15, 2023, 02:08 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 15, 2023, 10:48 AM UTC

Affected components

Shoppa Service

Update timeline

  1. investigating Jun 15, 2023, 10:48 AM UTC

    We have received reports that the Shoppa services are slower than usual and are investigating.

  2. identified Jun 15, 2023, 11:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 15, 2023, 12:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2023, 02:08 PM UTC

    This incident has been resolved.