Shoppa experienced a major incident on June 10, 2019 affecting Shoppa Service, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Shoppa Service
Update timeline
- monitoring Jun 10, 2019, 08:57 AM UTC
We have been notified of stores being unable to start Shoppa due to error message "Download failed". We have now deployed a fix for the issue and are monitoring results.
- resolved Jun 10, 2019, 09:03 AM UTC
This incident has been resolved.