Shoppa experienced a major incident on May 27, 2021 affecting Shoppa Service and Shoppa Connection Hub, lasting 4d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Shoppa ServiceShoppa Connection Hub
Update timeline
- identified May 27, 2021, 01:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 27, 2021, 02:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2021, 06:40 AM UTC
This incident has been resolved.