Shoppa experienced a minor incident on September 9, 2021 affecting Integration Service, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Integration Service
Update timeline
- monitoring Sep 09, 2021, 07:29 AM UTC
At 22:00 CET an internal service stopped working properly and did not process messages during the night. Messages could still be received during the night and began to process at 07:00 CET. The queue is now up to speed but we see some access delays while customer requests are settling.
- resolved Sep 09, 2021, 10:36 AM UTC
This incident has been resolved.